Rules of Procedure
LE BELLUNE Hôtel & Spa
Update: 10th may 2023
I. Definitions and interpretations
The terms used in the present document and marked with a capital letter without prior definition mean the following:
"Client" means a physical person over 18 years old, acting for his or her own personal needs and having full legal capacity to commit himself or herself under the terms of this agreement.
"Hotel" refers to the hotel LE BELLUNE Bar-Hotel-Spa Paris 15ème, operated by SASU HOTEL PARIS PORTE DES EXPOS with a capital of €30,000, whose registered office is located at 3 place de la Trinité, 35000 Rennes, registered in the Rennes Trade and Companies Register under number 853 408 722.
II. Use of the premises
The physical coordinates of the Hotel are as follows :
HOTEL LE BELLUNE
35 BOULEVARD VICTOR
75015 PARIS
France
The Hotel is free to refuse Clients dressed in an indecent or negligent manner, Clients whose behaviour is noisy or improper, Clients whose behaviour is against good morals and public order.
The Client agrees and undertakes to use the room with the care of a reasonable person. The Client shall respect the peaceful nature of the premises and use them in accordance with their purpose.
The Client agrees and is required to wear proper attire when in the common areas of the hotel.
The Client accepts and agrees to return the accommodation in good condition. Any damage to the room, the hotel equipment or the common areas may result in penalties. Also, any behaviour against good morals and public order will lead the Hotel to require the Client to leave the hotel without any compensation and / or without any reimbursement if a payment has already been made. In the event that no payment has been made, the Client must pay the cost of the nights consumed before leaving the establishment.
III. Deposit and payment
When applying for a stay, the reservation will only be considered firm after a deposit or guarantee has been paid by credit card. Both credit cards (Visa, Eurocard, Mastercard, American Express) and cash payments in Euros are accepted.
The credit card used for a prepaid reservation must be presented on arrival at the hotel. In the event of no-show and without a pick-up form completed by the booker prior to the guest's arrival, the hotel will refund the debited credit card and a new payment will be made on site.
The hotel requires a deposit of €150 for one night and €300 for more than two nights, upon arrival at the hotel to cover any extras (bar drinks, room service) or damage. This deposit can be paid by credit card or cash and will be returned to the guest upon departure. The hotel has the right to refuse access to a guest who is not able to pay this guarantee.
IV. Arrival
We ask all our clients to fill in a police form. The template is set by a joint order of the Minister of the Interior, the Minister of Immigration and the Minister of Tourism: https://www.service-public.fr/particuliers/vosdroits/F33458
People who have booked via a travel agency must provide their printed or digital voucher on arrival.
The reservation must be in the name of the client. If the person making the reservation is not the guest staying at the hotel, we require proof of identity from the person making the reservation. Without proof, the guest may not be allowed access to the room.
V. In case of interruption of the stay
No refund will be made. Also, in case of early departure, the stay is due in full, no refund will be made. Any modification and/or cancellation of a stay must comply with the General Terms and Conditions of Sale of the price chosen at the time of booking.
We can provide a cancellation insurance or we advise you to take one out with your insurance company.
VI. Room access
Access to the rooms is guaranteed from 3 p.m. Rooms must be vacated before 12.00 noon. After this time, you will be charged an additional night at the current rate.
Moreover, your room is intended for a specific number of people: to ensure the hotel's safety rules, you must not accommodate additional people under any circumstances.
Babies and infants count as one person.
VII. Prohibitions
We remind you that smoking is forbidden in all public places since 2 January 2008. The hotel is a completely non-smoking area, with the exception of the outdoor smoking areas where ashtrays are provided for this purpose. It is therefore absolutely forbidden to smoke or vapourise in the rooms for obvious reasons of safety and comfort. The guest will therefore be liable for the full cost of cleaning and restoring the damaged item or area to its original state.
If electronic cigarette smoke or vapour is detected in the room, a financial penalty of EUR 150 will be charged to the registered credit card.
It is forbidden to use gas or electric appliances in the rooms other than those provided (e.g. stoves, etc....).
VIII. Cleaning
The hotel rooms are cleaned daily between 9.00 and 17.00. Please use the double-sided sign on your room door to let the staff know that it is possible to clean your room. Hanging towels are not changed, if you wish to have your towels replaced, please leave them on the floor or in the shower. These towels must not be used outside the room.
In the event of improper soiling, an additional charge may be applied. The Client will be liable for all direct and/or indirect, consequential damage that he/she causes in the room booked or that he/she may cause in the Hotel. Consequently, he/she undertakes to compensate the Hotel for the amount of the said damage, without prejudice to any damages and interest that may be due, as well as any legal fees incurred by the Hotel.
IX. Pets
For the comfort of all, pets are not allowed in our establishment.
X. Minor children
Parents are responsible for their minor children. Minors are therefore under the responsibility of the Client, in the rooms and in the common areas.
The establishment does not accept reservations if all the occupants of the room are minors. No minor may occupy a room without the presence of an adult.
The hotel may request an ID card from minors accompanying adults for security purposes.
It is forbidden to run, roll (skates, scooters, bicycles, etc.) or shout in the establishment, day or night.
XI. Breakfast
Breakfast is served from 7:00 am to 10:00 am from Monday to Friday and from 7:30 am to 11:00 am on Saturday and Sunday on the R-1 area.
Room service is available on request, preferably the day before.
Express Breakfast is served from 6:30 am to 10:00 am Monday to Friday and from 06:30 am to 11:00 am on Saturday and Sunday. Available on request, preferably the day before.
XII. The bar
The bar is open from 7am to midnight 7 days a week. We do not serve alcohol to minors under the age of 18, and children are not allowed to order alcoholic beverages for their parents or accompanying persons.
Room service is available 24 hours a day.
XIII. Computer resources
WIFI access (with or without a charge) enabling Customers to connect to the Internet may be available in accordance with the Hotel's current policy. The Customer undertakes to ensure that the computer resources made available by the Hotel (2 fixed PCs made available to the Customer in the lobby) will not be used in any way for the purposes of reproduction, representation, making available or communicating to the public works or objects protected by copyright or related rights, such as texts, images, photographs, musical works, audiovisual works, software and video games, without the authorisation of the rights holders. Rights provided for in Books I and II of the Intellectual Property Code where such authorisation is required. If the Customer does not comply with the aforementioned obligations, he or she may be charged with a copyright infringement offence (Article L.335-3 of the Intellectual Property Code), punishable by a penalty of 300,000 euros and three years imprisonment. The Customer is also required to comply with the security policy of the Hotel's Internet service provider, including the rules for using the security measures implemented to prevent the illicit use of computer resources, and to refrain from any act that would affect the effectiveness of these measures.
XIV. Reception
The Reception is not responsible for your luggage or objects left in public places. Luggage storage is available at Reception. A receipt will be given to you for each deposit, and will be collected when you collect your items. Reception is open 24 hours a day.
In case of loss or omission, lost and found items are left at the Reception. After your departure, you can request that your lost items be sent to you, after payment of the delivery charges.
XV. Loss and theft
The Customer's personal belongings left in the Hotel room, especially outside the safe or in the public areas of the Hotel, are the sole responsibility of the Customer. The Hotel cannot be held responsible for the loss, theft, deterioration or damage caused to the said effects.
A safe is available in each guest room. The hotel declines all responsibility for the loss or theft of objects that have not been placed in the safe.
If an item is left behind, it is the Client's responsibility to retrieve it.